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Mastering the Art of the Chase
These are the things you need to track:What is the response time?How many leads have you spoken with?Where did the leads come from?How many follow-ups with the new lead?The Chase TimeThere should be 2 to 3 follow-ups a day for 7 days, consisting of text, emails, and phone calls. Follow the chase sequence.What is the more »

Creating a Culture of Caring
Andrew Finkelstein, Esq.“You don’t know what you’re doing until you’re with me for five years.” Andrew Finkelstein, Esq. “We are constantly testing people out.” “I deter corporations from doing bad shit to people like you.” Our culture is “care, compassion, and concern for our colleagues, our clients, and our community.” Assess annually with self-assessments. We have salary reviews on their more »

Unleashing the Power of AI for Your Next Deposition
With a delay in diagnosis at a hospital, there is one part of the medical record that is almost always the most important: the NURSES’ FLOWSHEET. The nurses’ flow sheet contains hour-by-hour assessments of the patient’s condition. To establish a delay in treatment, you need to show the deterioration of the patient’s condition based upon more »

Now Hiring: Trial Lawyer – Join the Fight Against Medical Injustice
We’re Hiring!Location: Hudson Valley, New York (remote flexibility, but in-person presence required)Firm: The New York Injury & Malpractice Law Firm, P.C.Practice Areas: Catastrophic Injury * Medical Malpractice * Wrongful DeathType: Full-Time or Of CounselBar Admission Required: New York Are You the Trial Lawyer Who’s Ready to Fight? Are you a New York-licensed attorney with a passion for more »

A Story that Has to Be Told
When I first met this lawyer, he had a decent plaintiff’s personal injury law firm in the south side of Chicago. This lawyer was ambitious and hungry to make his law firm better. We instantly bonded. This lawyer enthusiastically said to me, “When I first heard about this [Mastermind Experience], I thought, ‘I’m in!’”. I responded more »

The Secrets of a Malpractice Insider
Medical malpractice law is damn hard for a plaintiff’s lawyer. There’s really nothing easy or simple about it and even with the strongest cases, you will often be taken to court (and verdict). Then, why would anyone do this line of work? It boils down to one reason: you are passionate about the rights of the more »

The Business of Law Masterclass + The Mastermind Experience
SPECIAL ANNOUNCEMENT FOR LAW FIRM OWNERSThe Business of Law Masterclass + The Mastermind ExperienceSeptember 18–19, 2025 | Washington, D.C. This September, something game-changing is happening. Two of the most powerful forces in law firm growth and innovation—The Business of Law Masterclass and The Mastermind Experience—are joining forces for a two-day experience that will transform the way you more »

🔥 Inside the Revolution: What We Learned at the Portugal Mastermind 2025 That Could Change Your Law Firm Forever
From the cliffs of Cascais to the courtroom strategies reshaping American litigation, the Portugal Mastermind 2025 delivered more than just ocean views and vinho verde—it delivered a blueprint for the future of high-impact law firms. So what happens when some of the sharpest legal minds on the planet gather in one place to challenge each other, more »

Stop Wasting Time on Unqualified Leads
It’s the seemingly never-ending argument about intake. Should your intake specialists spend time on the phone with new leads who have suffered a devastating injury or a tragic loss in their family, even when they know the caller does not have a valid claim? Some argue (including me) that every prospective client—qualified or not—should be more »

The Only Number that Matters
You stress about revenue and income numbers, but at the end of the day, there is one number that matters more than any: UNHAPPY CLIENTS. That’s right, how many clients are unhappy with your firm matters more than any other number. Why? Unhappy clients will post negative reviews and tell everyone they knew that they should more »